Great gifts for cyclists male and female

Terms & Conditions

Standard Return Policy

We try to be as fair as we can with regards to returns. That said, there are a few, easy to abide by rules that you should follow when making returns. Material defects are exchangeable for up to one year after purchase.

  • Returns must be in original condition and unworn, un-laundered and odor-free. For health and safety reasons, no returns will be allowed on items that have been worn. Exceptions are made for material defects (see our One Year Guarantee, below).
  • All garments must have their original tags attached or included in the packages.
  • Some items are available in limited quantities. If we cannot fulfill an exchange, we will refund the purchase price. We will attempt to contact you if we cannot fulfill your exchange request.
  • Shipping charges are non-refundable and will be deducted from any refund amount on orders previously shipped free of charge (domestic orders only) if refund results in a net order totaling less than $70.00. This does not apply to exchanges of equal or greater value.
  • At our discretion, we reserve the right to charge a restocking fee on all items returned.
  • All returns must be made within 60 days of delivery. No exceptions.
  • We recommend that you send your returns/exchanges via a track able carrier (USPS Priority Mail, UPS, Fed-Ex, etc). We are not responsible for lost packages.

Contact us at Pro wear Clothing for more information
or if you have any questions about this policy.

Returns/Exchanges Instructions

1.        Fill out the return/exchange form completely, including your name, address, date of purchase, and contact information (phone and email).

2.        Include a copy of your original invoice/receipt.

3.        Send returns/exchanges to: Pro wear Clothing P.O. box 508 STN C Toronto, Ontario M6J3P6.

4.        Keep a record of shipment until you receive credit or replacement merchandise.

If giving us a call isn't an option, we will quickly respond to all e-mails within 12-24 hours. Just e-mail questions regarding ordering, exchanging or returning items to  customerservice@cyclingprowear.com

Our One Year Guarantee

 Pro wear Clothing   is proud to offer a one year warranty on all of our cycling clothing. We are so confident that you will be satisfied with the craftsmanship that our garments are warranted to be free from factory defects in materials and workmanship for one year.

Every stitch, zipper, elastic gripper and chamois is guaranteed to last. Most of all, we want you to be happy with your purchase and consider us for future purchases.

What we won't cover:

Any damage from crashes or accidents on the bike. Any mis-washed garment. We recommend machine washing in cold or hand washing and hang drying, unless instructions mention differently. No Bleaches.

We encourage you to order from our web site using our safe and secure shopping cart. If you would like to place an order by phone, have questions about our products, or need help with your order, our Product Specialists are available Monday - Friday 9:00am - 5:00pm Eastern Time.

We accept Visa, MasterCard, Discover, and American Express.
Call us toll-free from the U.S. and Canada: (866) -444-1644

 

Shipping

Typically, most items ship from our Portland location within 24 hours of placing your order provided items are in stock. We will attempt to contact you if items are out of stock. If we need to use more than one shipment to complete your order, you will only be charged for the first shipment.

U.S. Shipping Rates

Standard USPS Priority Mail (2-5 Business Days)
Includes: Continental US, Alaska, Hawaii, AP-APO/FPO, AE-APO/FPO, Guam, Virgin Islands, Micronesia, Marshall Islands, Marianna Islands, and Puerto Rico.

 

 

Sub-Total

Shipping Cost

$0 to $9.99

$1.99

$10.00 - $19.98

$2.99

$19.99 - $29.99

$4.99

$30.00 - $69.99

$5.99

$70.00 and up

Free Shipping

UPS 2-Day Service (Continental US Only)

 

 

Sub-Total

Shipping Cost

$0.00 - $19.99

$14.99

$20.00 - $49.99

$15.99

$50.00 - $99.99

$18.99

$100.00 - $199.99

$20.99

$200.00 - $399.99

$22.99

$400.00 and up

$25.99

UPS Next Day Service U S & Canada

 

 

Sub-Total

Shipping Cost

$0.00 - $69.99

$25.99

$70.00 - $149.00

$35.99

$150.00 - $249.00

$40.99

$250.00 and up

$45.99

 

International Shipping Rates
International Priority Mail typically delivers in 7 - 10 business days.
Includes every country served by Global Priority Mail. We may be able to ship to other countries, but at higher shipping rates. We will contact you if we need to charge more for shipping.

 

 

Sub-Total

Shipping Cost

$0 to $9.99

$13.00

$10.00 - $69.99

$14.99

$70.00 - $99.00

$15.99

$100.00 - $199.00

$16.99

$200.00 - $299.00

$18.99

$300.00 and up

$20.99



Shipping to South Africa (Global Express Only), Bahamas, Cayman Islands, Greece, Greenland, Italy, Malta and Spain

 

 

Sub-Total

Shipping Cost

$0 to $29.99

$16.99

$30.00 - $69.99

$20.99

$70.00 - $99.00

$24.99

$100.00 - $199.00

$28.99

$200.00 and up

$30.99

Sales Taxes

Maybe sales tax will be charged regardless of what state or province you live in!